Tuesday | June 11

  1. 7:30 AM – 9:00 AM

    Breakfast on Exhibit Floor

  2. 9:00 AM – 9:30 AM

    Opening Keynote

  3. 9:30 AM – 10:30 AM

    IFC Influencers: What We Need to be Successful

    IFC has now become a reality both for airlines and business jet operators. All are now seeing the benefits, both from the customer experience, and in helping operations. In this overarching opening panel, we talk to a series of influencers from across the IFC community to talk about the unique challenges and questions posed by moving aggressively into IFC and how they are looking to work with the industry better going forward.

    • Panelist: Tara Bamburg Associate Manager, Product Development / Southwest Airlines /
    • Panelist: Amanda Fish GM, Onboard Product / Delta Airlines /
    • Panelist: Ashi Hoseini Manager, EFB Systems / Qatar Airways /
    • Panelist: Sophia Mohr VP of Owner Experience, Design and Strategy / NetJets, Inc. /
    • Panelist: Nancy Walker Chief Commercial Officer / SmartSky Networks, LLC /
  4. 10:30 AM – 11:00 AM

    Networking Break

  5. 11:00 AM – 12:00 PM

    Scenario Based Interactive Session – Facing A Cyber Incident in Real Time

    It is an airline’s worst nightmare, being involved in a high profile data breach. The question is how do you react in real time to such a scenario. With airlines and companies in this industry, valuable targets for hackers, we put together a workshop that looks at how to react in a situation where every part of your company needs to be on the same page to minimize the threat.

    • Workshop Leader: Jessica Ferguson Director of Information Security Architecture / Alaska Airlines, Inc. /
  6. 11:00 AM – 12:00 PM

    The Cyber Attack Surface of the Aerospace Industry

    A technical discussion about the various ways hackers could target different elements of the aerospace industry and associated recommendations to improve resilience Example topics could include: - Supply chain - Ground station security - Use of COTS products - Tracking Telemetry and Control

  7. 12:15 PM – 2:00 PM

    Lunch on Exhibit Floor

  8. 2:00 PM – 2:45 PM

    Satellite Tech Focus: Getting the Right Tech to Power Your IFC Strategy

    While there has been a lot of talk of software and services, in order to power the best-in-class IFC services, the satellite eco-system is being placed under pressure to power these services. In this panel, we talk to various players within the eco-system from antenna providers to satellite operators and ask how developments in these technologies will airline meet their ambitious rollout plans for IFC.

  9. 2:45 PM – 4:00 PM

    Networking Break and Exhibit Floor

  10. 4:00 PM – 5:00 PM

    Services and Solutions: Changing Business Models and Expectations

    There is no doubt that we are entering a different era when it comes to providing airlines with services and solutions. Companies are changing their business models to serve airlines with more flexible services. In this panel, we talk to a number of the key players here and how they will look to bring more value to airlines so they can see a return on their investment.

    • Panelist: John Peterson Vice President & General Manager GoDirect Software & Services / Honeywell Aerospace /
    • Panelist: Mark Rasmussen Vice President and General Manager, Mobility / Intelsat US LLC /
    • Panelist: Mihir Thakkar Sr. Director of Business Development / Gogo /
  11. 5:30 PM – 7:30 PM

    SmartSky Reception

Wednesday | June 12

  1. 7:00 AM – 8:45 AM

    NSR Breakfast Briefing: The Evolving Landscape for IFC

    As the market for in-flight connectivity grows and matures, airlines are faced with more choices than ever. The target is clear: building holistic, fleet-wide strategies with multiple bandwidth capabilities that will only diversify as time goes. This NSR briefing will provide answers to key burning questions on IFC dynamics and trends that will guide the market in the coming decade. Key themes such as satellite GEO/ LEO/MEO satellite capacity, flat panel antennas, business models, SLAs and many other hot topics will be discussed.

  2. 9:00 AM – 9:30 AM

    Airline Case Study

  3. 9:30 AM – 10:00 AM

    Connected Aircraft Data: Visualization

    The proliferation of digital visualization technology is revolutionizing the approaches aircraft operators can take to optimizing all aspects of their flight operations. New platforms and technologies enable operators to go beyond graphs and dashboards and visualize aircraft data to view system and component health and performance in near real time. What altitude should the pilot be flying at? What upcoming weather patterns could impact flight operations? In this interactive format, a panel of aviation data service platform providers demonstrate new approaches to visualizing aircraft data.

    • Speaker: Peter Alexander Manager, Technical Programs Flight Operations / Qantas Airways /
  4. 10:00 AM – 10:30 AM

    Securing the Connected Airport Case Study

    An airport executive covers the challenges of managing cyber security threats and risks that exist for connected airports of today. These include establishing security metrics, meeting the requirements of cyber security auditors and insurance brokers as well as protecting critical infrastructure from cyber security attacks.

  5. 10:30 AM – 12:15 PM

    Making Connections in IFC-Enhancing Networking

    One of the many requests we have had over the years working on GCAS is to help bring people together to talk about technology. In this hour, we provide a matchmaking service to enable key meetings to take place without a conference program going on at the same time. This will be networking, but not as you know it ….

  6. 12:15 PM – 2:00 PM

    Lunch and Airplane Hacking

    Satellite communications is not as secure as you might think. We've spent several years looking at satellite terminal hardware security and satcom management systems security and will share the results of our findings. To make it accessible and fully understandable we'll demonstrate some of our findings in a live hack against our own satellite terminal. Satcoms are part of a wider control and management ecosystem, so do not exist and function in isolation. We’ll discuss and demonstrate how a compromise in flight or on the ground could lead to interference with other on board systems. We will also look at the extensive legacy issues around the security of networks protocols around flight surface control.

  7. 2:00 PM – 3:00 PM

    Passenger Experience: Connectivity at the Heart of a New Phase

    In an interview with Via Satellite this year, Andy Middleton, head of customer experience at EasyJet, he said no airline had “cracked it” in terms of finding the right business model for monetizing the passenger experience through connectivity. What is the secret sauce for Airlines to crack the code for a successful IFC strategy in terms of customer experience? Here, we talk to some connectivity professionals about the changing nature of the passenger experience.

    • Panelist: John Padgett Chief Experience Officer / Carnival Corporation /
    • Panelist: Asif Khan Senior Manager Guest Experience / Etihad Airways /
  8. 3:00 PM – 3:30 PM

    Airline Case Study: Security in Certification

    An airline presentation focusing on establishing a Safety Assurance System that can recurrently evaluate an Operator’s 14 CFR Parts 121, 121/135, 125, and 129 Aircraft Network Security Program.

  9. 3:30 PM – 4:30 PM

    Networking Break

  10. 4:30 PM – 5:15 PM

    Artificial Intelligence, Machine Learning in the Connected Aircraft of the Future

    AI is becoming a reality as airlines seek ways to improve efficiency and use the power of a ‘Connected’ Aircraft in different ways. While AI is clearly in its early days, there is no doubts as airlines connect their fleets, the role of AI could really come to the fore. In this somewhat futuristic panel, we look at how AI could have an impact on the Connected Aircraft of the future.

    • Panelist: Arne Stoschek Head of Development of Autonomy and Machine Learning / Airbus A3 /
  11. 5:30 PM – 7:00 PM

    Reception on Exhibit Floor

Thursday | June 13

  1. 8:00 AM – 9:00 AM

    Breakfast on Exhibit Floor

  2. 9:00 AM – 10:00 AM

    Airlines Operations Execs: What We Want and Need

    While a lot of the ‘Connected Aircraft’ debate focuses on how it improves the passenger experience, it is every bit as crucial on the operations side. Keeping the cockpit secure, enhanced EFBs, as well as new apps mean executives who work on the operations side are dealing in a more complex and multi-layered environment than before. Here, we talk about the latest developments as they provide more capability on this side of the fence.

    • Panelist: Bret Peyton Director of Fleet Technology / Alaska Airlines, Inc. /
    • Panelist: Jon Merritt Director of IT / United Airlines /
    • Panelist: Jason Brown Manager, Flight Technical-Flight Operations / Air Canada /
  3. 10:00 AM – 11:00 AM

    Networking Break

  4. 11:00 AM – 11:30 AM

    Airline Case Study: Connected Air Cargo Data

    Today’s air cargo airlines are facing new requirements from pharmaceutical customers that want real time updates on the health and status of time-sensitive cargo. Here, an airline shows how it using connectivity to address these and other connected aircraft challenges.

  5. 11:30 AM – 12:00 PM

    Airline Case Study: Wireless IFEC Data

    A data centered airline case study summarizing the aircraft system upgrading and customization in the cabin that can enable wireless streaming and access to Internet browsing on passenger mobile devices.

  6. 12:00 PM – 2:00 PM

    Keynote Lunch

  7. 2:00 PM – 2:45 PM

    The Business Jet Market: Meeting Connectivity Demands

    There is no doubt that the business jet market is a vibrant one for connectivity. In fact it is a must considering the clientele. However, what challenges do they face compared to what we have seen from the commercial side. In this panel, we put the focus on this part of the market.

    • Panelist: David Colbert SVP, Flight Operations and Director of Maintenance / XOJET /
    • Panelist: Lupita Wilson Principal Marketing Manager, ARINCDirect / Collins Aerospace /
    • Panelist: Mark Rasmussen Vice President and General Manager, Mobility / Intelsat US LLC /
  8. 2:45 PM – 3:15 PM

    Opinion-IFC For the Year Ahead