Tuesday | June 11

  1. 8:00 AM – 9:00 AM

    Breakfast on Exhibit Floor

  2. 9:00 AM – 9:30 AM

    Opening Keynote

  3. 9:30 AM – 10:30 AM

    IFC Influencers: What We Need to be Successful

    IFC has now become a reality both for airlines and business jet operators. All are now seeing the benefits, both from the customer experience, and in helping operations. In this overarching opening panel, we talk to a series of influencers from across the IFC community to talk about the unique challenges and questions posed by moving aggressively into IFC and how they are looking to work with the industry better going forward.

    • Moderator: Tara Bamburg Manager, Inflight WiFi and Entertainment / Southwest Airlines /
    • Panelist: Amanda Fish GM, Onboard Product / Delta Airlines /
    • Panelist: Ashi Hoseini Manager, EFB Systems / Qatar Airways /
    • Panelist: Angela Vargo Vice President Marketing / JetSuiteX /
    • Panelist: Nancy Walker Chief Commercial Officer / SmartSky Networks, LLC /
    • Panelist: Rachelle Peterson Global Commercial Distribution Director / CNN International Commercial /
  4. 10:30 AM – 11:30 AM

    Networking Break

  5. 11:30 AM – 12:30 PM

    Scenario Based Interactive Session – Facing A Cyber Incident in Real Time

    It is an airline’s worst nightmare, being involved in a high profile data breach. The question is how do you react in real time to such a scenario. With airlines and companies in this industry, valuable targets for hackers, we put together a workshop that looks at how to react in a situation where every part of your company needs to be on the same page to minimize the threat.

    • Workshop Leader: Jessica Ferguson Director of Information Security Architecture / Alaska Airlines, Inc. /
  6. 11:30 AM – 12:30 PM

    Track 1: Blue Sky Thinking: Future Tech of IFC Track

    A track where technology leaders look to the future of IFC and how tech can enable airlines’ business plans.

  7. 11:30 AM – 12:30 PM

    Track 2: Connected Aircraft: Key Performance Indicators

    A track where various stakeholders can talk about how the KPI's will change in the IFC space and how companies can help airlines reach these KPI’s.

  8. 12:30 PM – 2:00 PM

    Keynote Lunch

  9. 2:00 PM – 3:00 PM

    Satellite Tech Focus: Getting the Right Tech to Power Your IFC Strategy

    While there has been a lot of talk of software and services, in order to power the best-in-class IFC services, the satellite eco-system is being placed under pressure to power these services. In this panel, we talk to various players within the eco-system from antenna providers to satellite operators and ask how developments in these technologies will airline meet their ambitious rollout plans for IFC.

  10. 3:00 PM – 4:00 PM

    Networking Break and Exhibit Floor

  11. 4:00 PM – 5:00 PM

    Services and Solutions: Changing Business Models and Expectations

    There is no doubt that we are entering a different era when it comes to providing airlines with services and solutions. Companies are changing their business models to serve airlines with more flexible services. In this panel, we talk to a number of the key players here and how they will look to bring more value to airlines so they can see a return on their investment.

    • Panelist: John Peterson Vice President & General Manager GoDirect Software & Services / Honeywell Aerospace /
    • Panelist: Mark Rasmussen Vice President and General Manager, Mobility / Intelsat US LLC /
    • Panelist: Aditya Chatterjee SVP, Aero Segment Market Solutions / SES /
    • Panelist: Mihir Thakkar Sr. Director of Business Development / Gogo /
    • Panelist: Simon Tudge Head of Strategy Development, Information Management Services / Collins Aerospace /
  12. 5:30 PM – 8:30 PM

    SmartSky Reception

Wednesday | June 12

  1. 8:00 AM – 9:45 AM

    NSR Breakfast Briefing: The Evolving Landscape for IFC

    As the market for in-flight connectivity grows and matures, airlines are faced with more choices than ever. The target is clear: building holistic, fleet-wide strategies with multiple bandwidth capabilities that will only diversify as time goes. This NSR briefing will provide answers to key burning questions on IFC dynamics and trends that will guide the market in the coming decade. Key themes such as satellite GEO/ LEO/MEO satellite capacity, flat panel antennas, business models, SLAs and many other hot topics will be discussed.

  2. 9:45 AM – 10:15 AM

    Airline Case Study

    • Case Study: Jon Merritt Director, Flight Operations Flight Deck Technology / United Airlines /
  3. 10:15 AM – 10:45 AM

    Connected Aircraft Data: Visualization

    The proliferation of digital visualization technology is revolutionizing the approaches aircraft operators can take to optimizing all aspects of their flight operations. New platforms and technologies enable operators to go beyond graphs and dashboards and visualize aircraft data to view system and component health and performance in near real time. What altitude should the pilot be flying at? What upcoming weather patterns could impact flight operations? In this interactive format, a panel of aviation data service platform providers demonstrate new approaches to visualizing aircraft data.

    • Speaker: Peter Alexander Manager, Technical Programs Flight Operations / Qantas Airways /
  4. 10:45 AM – 11:15 AM

    Boeing AID Interactive Discussion

  5. 11:15 AM – 12:30 PM

    Making Connections in IFC-Enhancing Networking

    One of the many requests we have had over the years working on GCAS is to help bring people together to talk about technology. In this hour, we provide a matchmaking service to enable key meetings to take place without a conference program going on at the same time. This will be networking, but not as you know it ….

  6. 12:30 PM – 2:00 PM

    Lunch and Airplane Hacking

    Satellite communications is not as secure as you might think. We've spent several years looking at satellite terminal hardware security and satcom management systems security and will share the results of our findings. To make it accessible and fully understandable we'll demonstrate some of our findings in a live hack against our own satellite terminal. Satcoms are part of a wider control and management ecosystem, so do not exist and function in isolation. We’ll discuss and demonstrate how a compromise in flight or on the ground could lead to interference with other on board systems. We will also look at the extensive legacy issues around the security of networks protocols around flight surface control.

  7. 2:00 PM – 3:00 PM

    Passenger Experience: Connectivity at the Heart of a New Phase

    In an interview with Via Satellite this year, Andy Middleton, head of customer experience at EasyJet, he said no airline had “cracked it” in terms of finding the right business model for monetizing the passenger experience through connectivity. What is the secret sauce for Airlines to crack the code for a successful IFC strategy in terms of customer experience? Here, we talk to some connectivity professionals about the changing nature of the passenger experience.

    • Moderator: Mark Holmes Group Content Director, The SATELLITE Group / Access Intelligence /
    • Panelist: John Padgett Chief Experience Officer / Carnival Corporation /
    • Panelist: Asif Khan Senior Manager Guest Experience / Etihad Airways /
    • Panelist: Norman Haughton Manager, IFEC / Air Canada /
    • Panelist: Jag Sandhu Product Owner, Inflight Entertainment and Connectivity (IFEC) IT – Airline Operations / WestJet /
    • Panelist: Pablo Gómez Gallardo Maass Vice President of E-Commerce & Digital Advertising / Aeroméxico /
  8. 3:00 PM – 3:30 PM

    Airline Case Study: Security in Certification

    An airline presentation focusing on establishing a Safety Assurance System that can recurrently evaluate an Operator’s 14 CFR Parts 121, 121/135, 125, and 129 Aircraft Network Security Program.

  9. 3:30 PM – 4:30 PM

    Networking Break

  10. 4:30 PM – 5:15 PM

    Artificial Intelligence, Machine Learning in the Connected Aircraft of the Future

    AI is becoming a reality as airlines seek ways to improve efficiency and use the power of a ‘Connected’ Aircraft in different ways. While AI is clearly in its early days, there is no doubts as airlines connect their fleets, the role of AI could really come to the fore. In this somewhat futuristic panel, we look at how AI could have an impact on the Connected Aircraft of the future.

    • Moderator: Woodrow Bellamy III Editor-In-Chief / Avionics Magazine /
    • Panelist: Arne Stoschek Head of Development of Autonomy and Machine Learning / Airbus A3 /
    • Panelist: Michael Parsons Industry Sector Executive-T&T-MRO / IBM /
    • Panelist: Ramsis Adam Director of Analytics & Simulation Technology / Boeing Company /
  11. 5:30 PM – 7:00 PM

    Reception on Exhibit Floor

Thursday | June 13

  1. 8:00 AM – 9:00 AM

    Breakfast on Exhibit Floor

  2. 9:00 AM – 10:00 AM

    Airlines Operations Execs: What We Want and Need

    While a lot of the ‘Connected Aircraft’ debate focuses on how it improves the passenger experience, it is every bit as crucial on the operations side. Keeping the cockpit secure, enhanced EFBs, as well as new apps mean executives who work on the operations side are dealing in a more complex and multi-layered environment than before. Here, we talk about the latest developments as they provide more capability on this side of the fence.

    • Moderator: Woodrow Bellamy III Editor-In-Chief / Avionics Magazine /
    • Panelist: Bret Peyton Director of Fleet Technology / Alaska Airlines, Inc. /
    • Panelist: Jon Merritt Director, Flight Operations Flight Deck Technology / United Airlines /
    • Panelist: Jason Brown Manager, Flight Technical-Flight Operations / Air Canada /
  3. 10:00 AM – 11:00 AM

    Networking Break

  4. 11:00 AM – 11:30 AM

    Airline Case Study: Connected Air Cargo Data

    Today’s air cargo airlines are facing new requirements from pharmaceutical customers that want real time updates on the health and status of time-sensitive cargo. Here, an airline shows how it using connectivity to address these and other connected aircraft challenges.

  5. 11:30 AM – 12:00 PM

    FAA Connected Decision Making

    The FAA envisions that leveraging emerging technologies and data exchange standards will result in the exchange of significantly more and high-quality aviation information via commercially available high-bandwidth air/ground (A/G) and satellite communications infrastructure. This will enable an efficient CDM environment, leading to the realization of trajectory-based operations benefits within the National Airspace System (NAS) and its airspace users. In this session, the audience will learn how aircraft equipped with EFBs and software applications, high speed connectivity, and other capabilities can support the future ATM environment.

  6. 12:00 PM – 1:00 PM

    Lunch on Exhibit Floor

  7. 1:00 PM – 1:45 PM

    The Biometrics Travel Experience

    After 9/11, Congress mandated the use of biometrics to verify the entry and exit of foreign nationals into and out of the U.S. Customs and Border Protection quickly implemented fingerprint-based entry checks but only recently has begun to rollout biometric exit checks based on facial recognition. While the government paid for the biometric entry system, CBP wants airlines and airports to cover the cost of the front-end exit infrastructure while the agency maintains responsibility for the backend system. The U.S. Transportation Security Administration is also looking at piggy-backing on CBP’s work on biometrics to introduce the technology to airport security checkpoints. This panel will examine government and stakeholder plans around biometrics for a frictionless travel experience and enhanced security.

    • Panelist: Jason Lim Biometrics Capability Manager / Transportation Security Administration (TSA) /
    • Panelist: Amiel Porta Manager, Terminal Operations | Airside & Terminal Operations / San Diego International Airport /
  8. 1:45 PM – 2:30 PM

    The Business Jet Market: Meeting Connectivity Demands

    There is no doubt that the business jet market is a vibrant one for connectivity. In fact it is a must considering the clientele. However, what challenges do they face compared to what we have seen from the commercial side. In this panel, we put the focus on this part of the market.

    • Panelist: David Colbert SVP, Flight Operations and Director of Maintenance / XOJET /
    • Panelist: Lupita Wilson Principal Marketing Manager, ARINCDirect / Collins Aerospace /
    • Panelist: Mark Rasmussen Vice President and General Manager, Mobility / Intelsat US LLC /
    • Panelist: Miles Rogers Chief Strategy Officer / Wheels Up /
    • Panelist: Anthony Tivnan President / Magellan Jets /
  9. 2:30 PM – 3:00 PM

    Opinion-IFC For the Year Ahead